Content Types

Uploaded files

The Upload file action converts an uploaded file into a Content type: audio, course, document, image, interactive, PDF, video, or a Resource Content type. You won't need to manually select the Content type. The system will automatically convert/categorize it based on the file extension of the upload. Note: For security purposes, files with extensions other than those shown here won't upload. Files within the "Resource" category will upload but can only be downloaded, not viewed, by users.

Uploaded-file type	Content type
MP3, M4A	Audio
ZIP containing a manifest.xml file	Course
CSV, DOC, DOCX, PPT, PPTX, XLX, XLSM, XLSX	Document
BMP, GIF, JPEG, JPG, PNG, SVG, WEBM	Image
ZIP containing an index.html file	Interactive
PDF	PDF
MOV, MP4	Video
POTX, EPUB, OFT, IBOOKS, ICS, UNITY3D, STL	Resource

 

Website

Website Content items consist of a single URL. The URL can include anything inside or outside of Loop. Metadata is collected from the URL when the website Content item is saved. This allows users to preview the website within Loop when viewing the Content item before navigating to the URL. If the URL is a video, users can view the embedded video within the content viewer.

 

Lesson

A Lesson is a list of Content items. Lessons serve as a way to organize a list of Content and assign it all at once. A Lesson may contain any kind of Content item other than another Lesson or a Learning Path. Additional options include gating and sections. The order in which the Content appears in the Lesson may be adjusted during Lesson creation or editing.

 

Learning Path

Learning Paths are collections of Lessons and are suitable for larger curriculums. You can add one or more Lessons and choose to gate them. They can be arranged in any order as well.

 

Authored Content

For authored Content, you can create customized Content using text blocks, input blocks, inserted media, and questions. You can reorder and edit each item until you have exactly what you need. Questions can also be scored and feed into a pass/fail threshold.

 

Scenario

Scenarios focus on recorded or uploaded Learner responses. Learners can review Content items and instructions attached to the scenario, and leave a video response.

 

Creating Content

Do the following to create Content:

1. Select the Content tab from the list of tabs, on the right side of the page.
2. Select the create icon within the Content table.
3. From the drop-down menu, select which Content type you wish to create.

Admin Content layout

The following explains the layout of the Admin's view of a Content item.

Tabs

The following is a list of tabs that can appear in both the detail and edit views of a Content item. Most but not all of these tabs are universal between Content types. Some tabs contain subsections that appear only in the edit view of the Content item. Within each tab or subsection are fields that describe the characteristics of a given Content item.

The list of tabs present in the detail view of a Learning Path or Lesson:

 

Tabs that apply to to all Content items

Details tab

Applies to: All Content types in the creation, detail, and edit screens

Description: This section contains the basic fields of a content item

Subsections:

• Basic info

  • Title
  • Description: Visible to all Learners, Admins, and Coaches in various app locations, such as Content browse, the Content viewer, and subtext in Admin tables
  • Instructor notes: Appears for Coaches and Admins (not Learners) in the following views: Content browse, Enrollment details accessed from any location, and Coaching review; designed to give Coaches and Admins additional context surrounding the Content item
  • Seat time: Approximate amount of time the content takes to consume
  • Tags: Allow for greater organization on the Admin side of the app and make Content searchable by its associated tags
  • Asset number: Optional custom designation primarily used for reporting
• Thumbnail: File upload and drop area. Note: 16:9 aspect ratio images won't prompt the option to crop
  • Note:
    • For documents, images, videos ... once the file is processed, the thumbnail will display the first page/frame of the item.
    • For websites, "show metadata" is the default setting so an image from the site is displayed. You can choose to turn this off.
    • You can manually remove the thumbnail after processing which will result in displaying a default icon, or you replace it with something else.
• Availability: Publish date and Expiration date fields. Content that hasn't yet been published won't be visible on the user side. Content that's expired will gain an expired tag.
• Sharing permissions: Contains toggles to set the possible sharing permissions. These options vary based on the Content item.
• Created by: Allows the Admin to set other users as the creators of a Content item, including aliases
• Owner: Defaults to the user creating the item but allows the Admin to set another Content Admin within their Group as the Owner. Owners will always have view and edit access to their Content items (until they set a new Owner), regardless of their Group associations.

Assignments tab

Applies to: All Content items of all Content types after creation. Appears only in the detail view. Doesn't appear in the creation or edit forms.

Description: Contains a table that displays all assigned Enrollments of the Content item across all revisions. Shows Enrollment statistics and controls to add, remove, or edit enrollments. 

 

Learning records tab

Applies to: All Content items of all types after creation. Appears only in the detail view. Doesn't appear in the creation or edit forms.

Description: Contains a table that displays all Enrollments, including assigned and self-enrolled, for the Content item. 

 

View & edit access tab

Applies to: All Content types in the creation, detail, and edit screens

Description: Contains a table listing the Groups currently associated with the Content item and their access type. It's possible to edit this table in the edit and detail view of the Content item.

 

Folder location tab

Applies to: All Content items in the creation, detail, and edit screens

Description: A single Content item can exist in multiple folders at once. This tab lists every folder a Content item resides in. From here, you can also navigate to the folder in which the item exists.

 

Edit history tab

Applies to: All Content types in the detail screen only

Description: This table shows every instance where a new revision or version of the Content item was created.

 

Tabs that only apply to a selection of content types

Build tab

Applies to: Authored content only in the edit and creation screens

Description: Where the Admin creates the structure and layout of the authored Content using the built-in controls

 

Content tab

Applies to: Learning Paths and Lessons, only in the creation, detail, and edit screens

Description: Contains all Content associated with a Lesson or Learning Path. Content may be added, removed, or rearranged in the edit view.

 

Roleplay setup tab

Applies to: Scenarios only in the edit and creation screens

Description: Where the scenario background and instructions are set, along with any supporting background or instructive media

 

Subtitles tab

Applies to: Videos only in the detail screen after Content creation

Description: Where you can add subtitles and caption files for specific languages the user can select when the video plays

Do the following to enable subtitles:

1. Select the add button .
2. Select which language you want the subtitle to appear under.
3. Upload a subtitle file. Both .srt, and .vtt file extensions are accepted.
4. Enable captioning, if desired, using the toggle.

Once the subtitle is added to the table, users can open a menu in the video Content player controls to enable the subtitle/caption.

 

Content preview

Content can be previewed from within the item's detail view. You can use this to see how a Content item will appear to a user. This function is accessed by a button in the top right corner of the item's detail view. You can also access this function while editing an existing Content item or creating a new one.

Viewer controls such as the favorite button will appear in the preview but will be in a disabled state. They'll still be accessible by users outside of preview mode.

 

Admin Content actions

Creating Content

Content creation begins by navigating to the Folders & Content admin tab and selecting a creation option from the dropdown. After selection, a creation screen will appear with all of the necessary fields. See Folders (Admin) for folder creation. 

 

 

 

Viewing Content

Selecting a content item from the tables in the Folders & Content tab will navigate you to its detail. This allows you to view admin related details about the Content item. Language variants and edit access can still be adjusted in this view without editing the Content.

 

Editing Content

Content can be edited by selecting the edit button from either a row in the content table or the detail view of a Content item.

 

In the edit form, you have the ability to change all field values that were present during the creation of the Content item. You also have the ability to preview your changes before you save them. See the "Content preview" for more information.

 

Deleting Content

Content can be deleted either from the Content table or from within the detail view of the Content item, after selecting the item from the Content table. Deleting Content will remove it from all associated items that contained it, including Learning Paths, Lessons, Announcements, Featured Content, Collections, and folders. Deleting a Lesson, Learning Path, or Scenario won't delete the Content within it.

More button with delete option

 

Content Registration

When a Content item is uploaded, the system attempts to register the file with a document management service. If this registration fails for some reason, the file associated with the Content object won't load in the Content viewer.

Content that fails to process will display a Failed to process tag in the Admin Content table. A warning banner will also appear from within the Content detail. You can sort filter the Admin table by Process status to see all Content that's failed to process.

Troubleshooting

Here are a few reasons why registration failures occur:

• SCORM engine goes into read-only state.
• The file being uploaded is corrupt or isn't configured correctly, such as an invalid ZIP file.
• A PowerPoint that can't be converted correctly due to a contained video.
• The file extension or type doesn't match what the file type actually is.
• A random failure in the process service occurred, such as botched detection.

Resolution methods:

• Try re-uploading the file to see if processing gets corrected.
• If failure persists, verify file configuration if you're able to, and try to open the file using a third-party application to see if it opens as expected.
• Contact Maestro support for assistance if the failure persists.