Notifications

How notifications work 

• You'll see a temporary popup appear in the bottom right of the screen which you can select to quickly navigate if you want to.
• An email notification will be sent to your account's email address. This may contain a link to take you to a location in the app depending on the notification.
• A notification will appear in the notification tray.

Notification tray

• The notification tray is located in the upper right corner of the app.
• You will see an unread indicator with a count when you have notifications that haven't been reviewed.
• You can clear all unread notifications by selecting Mark all as read.
• Selecting a notification will take you to the item or page it's referencing if applicable, as well as mark it as read.

Notification Types

Accreditations

• New comment on program
• Program status changed

Assignments - Learner

• You have a new assignment
• You've been reassigned an assignment
• You've been unassigned from an assignment
• Assignment availability date added
  • You assignment won't be available to open until the specified date
• Assignment availability date removed
  • The availability date for your assignment has been removed and you can now open it
• Assignment availability date changed
  • The date you can open your assignment has changed
• Assignment due date changed
• Assignment due date added
• Assignment due date removed
• Assignment reviewed
  • A coach or admin has reviewed your assignment

Assignment - Coach

• Assignment completed
  • My learner has completed their assignment
• Assignment ready for review
  • My learner has completed their assignment and it requires a review
• Assignment mass creation failure
  • I mass assigned content but the process failed

Certificates - Coach & Admin

• Criteria review
  • A certification criteria requires my review before it can be completed
• Criteria attempt review
  • A certification criteria attempt requires my review before it can be completed

Certificates - Learner

• Certificate generated
• Certification awarded
• Certificate generating
• Certification criteria approved
• Certification criteria attempt reviewed
  • My attempt has been reviewed by a coach or admin

Sharing

• Content shared
  • Content was shared with me
• Scenario response shared
  • A scenario response was shared with me
• Folder shared
  • A folder was shared with me

Licenses - Learner & Coach

• License expired
• No licenses entered

Report

• Report data available
• Report generating
• Report failure
  • The report I attempted to download has failed

Digests

• Content expiration digest
  • A recurring email including a list of all content with upcoming expirations. Sent out bi-weekly on Mondays at 9:00AM EST to all content owners with content expiring within 90 days.
• Coach digest
  • A recurring email including a list of all Assignments with upcoming due dates for all Learners, as well as any items that need review. Sent out weekly on Mondays at 9:00 a.m. EST to all Coaches.
• Assignment digest
  • A recurring email including a list of all Assignments with upcoming due dates. Sent out weekly on Mondays at 9:00 a.m. EST to all learners with Assignments due within 14 days.

Reminders

• You have been assigned
• Assignment past due date
• Assignment has an upcoming due date

Other

• Badge awarded
• Announcement published
• Content registration failure
  • Content I updated has failed to process and cannot be viewed by learners